S.01
IT Consulting
Change and Consult services that let CIOs deliver the innovation the business wants and the flexibility users need, with less risk, cost and uncertainty.
Read more
ICT Division · Internet of Things
The multi diversified partner for intelligent and integrated IT solutions.
Senakangwedi IOT helps organizations across South Africa transform how they run their technology, from the traditional manual approach into autonomous, platform orchestrated service delivery that drives innovation, lifts efficiency and lowers cost.
24/7Service desk coverage
8Industries served
Level 1B-BBEE contributor
4Provincial offices
Who we are
A technology partner built around people, not just product.
We understand that business value cannot be achieved through general trading alone. It starts with people: experts working together to get to the heart of your objectives and build the most adapted solution to fit them. That human centred approach is what makes the difference for your business.
Senakangwedi IOT is active in providing consulting and other services, focusing primarily on government departments, municipalities and private and public entities. We partner with clients and give them the insight and cutting edge technology that gives time back, so they can focus on what they do best.
// senakangwedi.iot
partner = multi-diversified
focus = [ consulting, managed-IT ]
backbone = blockchain.ledger
uptime = 24 / 7 / 365
footprint = 4 provinces
status = operational ✓
About us
Something about Senakangwedi IOT
In the last decade, amid a digital and technological revolution, we keenly predicted the future of cutting edge technologies and their impact on mission critical business decisions. Our goal has stayed the same ever since: transform how organizations manage their IT.
Our founding story
From manual IT to autonomous service delivery.
Our goal is to transform how organizations manage their IT, from the traditional manual approach into autonomous service delivery, orchestrated through a single platform to drive innovation, service efficiency and lower costs. With the effort of experts within and outside our organization, we have been able to change how IT service management and the rapid deployment of new technologies are delivered.
Today, Senakangwedi IOT operates as a multinational company with multiple suppliers around the world, supported by a team that stays close to emerging technology trends.
Senakangwedi IOT today
South Africa's first blockchain backed IT services provider.
As an outcome of our efforts, Senakangwedi IOT is South Africa's first IT services provider using cutting edge blockchain technology for effective service delivery, making the process smoother and more cost effective.
With ultra secure, decentralized Peer to Peer technology, we create immutable service agreements leveraging the Hyperledger Framework. These solve major customer service operation dilemmas, including managing an external IT services provider and third party vendors with full transparency.
Vision and mission statement
What drives us forward.
Our vision
The business value of general trading comes from and through people.
Senakangwedi IOT enables you to transform your organization and improve performance. We aim to empower you to respond more quickly and intuitively to changing market dynamics. By bolstering your ability to harness the right solutions, we help you become more agile and competitive.
Our mission
With you, we create and deliver business and diversified services that fit your needs and drive the results you want.
We are active in providing consulting and other services, focusing primarily on government departments, municipalities and private and public entities, applying the right standard to each engagement so we can genuinely benchmark business performance.
Shared values
Four values at the heart of everything we do.
Four shared values have been at the heart of Senakangwedi IOT since our formation, and they shape how we treat clients, colleagues and the work itself.
01
Honesty
Loyalty, integrity and uprightness, with a complete refusal to use any underhanded method to win business or gain any kind of advantage.
02
Boldness
A flair for entrepreneurship and a desire to take considered risks and show real commitment to the outcome.
03
Fun
Feeling good about being part of the company, feeling proud of the work, and finding a sense of accomplishment in the search for better quality and greater efficiency.
04
Trust
Giving priority, within the company, to real openness toward other people and the widest possible sharing of ideas and information.
Information technology services
A full portfolio of managed IT and ICT services.
We help organizations achieve their business and IT goals with informed advice, proven technologies and best practice services. From advisory and infrastructure through to the service desk, retail POS and the digital workplace, we cover the full lifecycle.
S.02
IT Infrastructure Management
Around the clock monitoring, troubleshooting, maintenance and support for LAN, WAN and systems, keeping mission critical infrastructure available at a lower cost.
Read moreS.03
End User IT Support
Healthy, functional employee devices are part of the backbone of a growing company. We keep them running wherever your people are located.
Read moreS.04
24/7 Service Desk
A single point of contact for raising and tracking incidents and service requests, available across multiple languages and time zones, backed by Smart Contracts.
Read moreS.05
Retail POS Support
Complete lifecycle management for your retail system, with a global onsite field technician service that can be dispatched at short notice to any location.
Read moreS.06
End User Computing
A well designed strategy that maps out how users access your digital platforms productively, both on premises and remotely, with the tools they need.
Read moreS.07
Digital Workplace
Supporting today's mobile workforce takes more than desktops and laptops. We build agile, collaborative and interconnected workplace solutions that adapt to ever changing business demand and create a sustainable, productive workforce.
S.01 · IT Consulting
Deliver innovation with less risk, cost and uncertainty.
Senakangwedi IOT helps organizations achieve their business and IT goals with informed advice, proven technologies and best practice services. With our Change and Consult services, CIOs can deliver the innovation the business wants and the flexibility users need.
- Reducing risk. From mobilizing the workforce to digital business transformation and exploiting cloud capability, we help you launch new services with less risk, cost and uncertainty.
- Strategy and advisory. We assess work styles and business cases and define clear change roadmaps so investments deliver the right business outcomes.
- Every stage of change. From designing and building new environments to integrating and migrating workloads, we simplify and accelerate change while safeguarding continuity and controlling costs.
// change & consult
assess → work-styles, business-case
design → target-environment
build → integrate, migrate
run → safeguard, optimise
outcome → user-first ✓
S.02 · IT Infrastructure Management
Keep mission critical infrastructure available and affordable.
We have years of experience helping clients manage the mission critical IT operation infrastructure components that are essential to running their business.
- LAN and WAN. Around the clock monitoring, troubleshooting, parts replacement, maintenance and support for LAN and WAN devices for customers all around the world.
- Systems management. Installation, maintenance and management for servers, storage, printers and employee devices, including monitoring and notification of impending or actual failures, capacity issues and other events.
- Certified partners. With a number of certified cooperating partners and vendors, we reduce the risk of unplanned downtime, improve global agility, simplify management and raise service availability.
[ ● ] LAN monitored 24/7
[ ● ] WAN monitored 24/7
[ ● ] servers managed
[ ● ] storage managed
availability → high ✓
S.03 · End User IT Support
Reliable support that keeps your people productive.
We believe healthy, functional employee devices play a key role in any organization's productivity and form part of the backbone of a growing company.
If you are looking for a reliable IT partner who will not only help you ensure business continuity but will also keep your organization's employee devices running wherever they are located, we are here for you. Our Managed Services centre supports customers around the world, every hour of every day.
// end-user devices
laptop → healthy
desktop → healthy
mobile → secured
location → anywhere
continuity → assured ✓
S.04 · 24/7 Service Desk
One intelligent point of IT service management.
Our Service Desk ensures the delivery of high quality service in a timely manner. It is your single point of contact for raising and tracking tickets, whether incidents or service requests. The desk is available across multiple languages and time zones, staffed by fully qualified and experienced IT professionals for the efficient resolution of time sensitive incidents.
Our innovative ITSM tool acts as a single intuitive point of IT service management. It enables automation for seamless service delivery, including real time ticket resolution monitoring, live updates and Smart Contracts technology for maximum transparency on service terms, agreements and processes.
Service request management
Incident management
Knowledge management
Problem management
Change management
Billing, reporting and education
// itsm.ticket #4821
raised → 00:00:04
routed → tier-1
sla → smart-contract
status → live-tracked
resolution → on-time ✓
S.05 · Retail POS Support
Complete lifecycle management for your retail systems.
Finding the right POS support partner means finding one that provides complete lifecycle management for your retail system, with an active and personable support team that can troubleshoot your issues and take educational steps to help you navigate the POS in future, so both parties work towards common goals as your business scales.
Global onsite field technician service. We provide global coverage of retail POS support. Our technicians can be dispatched at short notice to your retail location, and onsite support can be tailored to the local opening hours of your retail locations worldwide. Whether it is a malfunctioning receipt printer, an error code on a terminal, or a full system down, our technicians have the knowledge, skill, training and hands on experience to resolve it.
// pos.field-service
coverage → global
dispatch → short-notice
hours → tailored-local
scope → printer, terminal, system
uptime → maximised ✓
S.06 · End User Computing
Productive access, on premises and remotely.
A well designed End User Computing strategy maps out how users can access your digital platforms. They need to be productive both on premises and remotely, and that includes the full range of tools necessary to complete their required tasks.
We help you put that strategy in place, balancing security, performance and a smooth day to day experience, so technology supports your people instead of getting in their way.
access → on-prem + remote
identity → single-sign-on
tooling → complete-set
profile → managed
productivity → high ✓
S.07 · Digital Workplace
A collaborative, secure and agile workplace.
Supporting today's mobile workforce requires a new approach and new technologies. It is more than just equipping employees with desktops or laptops. We can support your organization to create an agile workplace solution that is collaborative and interconnected, able to adapt to ever changing business demand and create a sustainable, productive workforce. Our next generation IT solution provides the flexibility and agility to attain a vision of a collaborative and secure workplace.
- Speed application rollout and technology refresh across desktops, laptops, monitors, tablets and other devices.
- Device management including BYOD, end user cloud services and workplace strategy.
- Desktop transformation (physical and virtual), application delivery and user experience and profile management.
- Anywhere secure access, flexible working and mobility.
// digital-workplace
byod → managed
cloud → end-user-services
virtual → desktop-transform
access → anywhere-secure
workforce → sustainable ✓
The Senakangwedi advantage
Immutable service agreements, built on blockchain.
As South Africa's first IT services provider using cutting edge blockchain technology, we make service delivery smoother and more cost effective.
With ultra secure, decentralized Peer to Peer technology, we create immutable service agreements leveraging the Hyperledger Framework. These solve major customer service operation dilemmas, including managing an external IT services provider and third party vendors, with maximum transparency on terms, agreements and processes through Smart Contracts.
Hyperledger Framework
An enterprise grade, permissioned blockchain foundation for service agreements that cannot be quietly altered.
Immutable SLAs
Service terms recorded on a ledger, giving both parties a single, tamper evident source of truth.
Decentralized Peer to Peer
Ultra secure connections that remove single points of failure and keep service data trustworthy.
Smart Contracts
Automated, transparent enforcement of agreements for real time clarity on terms and processes.
Industry expertise
Experience across multiple industries, to your advantage.
Some of the specifics of IT service management vary from one industry domain to another. We understand these distinctions because our clients operate across many industries.
Banking and Financial Services
Government and Public Sector
Technology and Media
Nonprofit Organizations
Automotive Industry
Manufacturing
Transportation and Logistics
Education
Why choose us
Prompt, accurate service delivered with care.
We partner with clients and provide them with the insight and cutting edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler.
We distinguish ourselves from competitors by delivering prompt and accurate service in the most professional, efficient and reliable manner. We understand that business success starts with people. We have consulted several businesses, applying the required standards to each, so we can genuinely benchmark business performance.
We have also trained thousands of individuals who practise these standards in their professional work life, and we know we can take you from beginner to management system expert quickly. Wherever you are on your learning journey, we can tailor training to you and your business.
Insight that gives time back
We pair proven technology with practical insight so your team can focus on the work that matters most.
Benchmarked performance
Required standards applied to every engagement, so business performance can be measured honestly.
Training and capability
Thousands of individuals trained, with tailored training that takes people from beginner to expert quickly.
Credentials and compliance
A registered, broad based partner you can rely on.
Senakangwedi IOT (Pty) Ltd is a registered South African private company and an Exempted Micro Enterprise, structured to be an empowering procurement partner.
Level 1
B-BBEE Contributor
135% procurement recognition. Status renewed annually as an Exempted Micro Enterprise affidavit.
100%
Black Owned
100% black ownership and 100% black youth ownership, supporting your transformation goals.
EME
Exempted Micro Enterprise
Registered private company with the CIPC, in business and active across four provinces.
2025
CIPC Registered
Registration number 2025/259356/07. Tax registered and compliant with South African requirements.
Blockchain enabled
Hyperledger Framework
Smart Contracts
24/7 Service Desk
ITSM tooling
Global field service
POPIA aware
24/7
Service desk and managed services coverage, every day of the year.
7
Core IT and ICT service lines, from consulting to the digital workplace.
8
Industries served, from banking and government to manufacturing and education.
4
Provincial offices across Limpopo, Gauteng, North West and Mpumalanga.
Let us build something intelligent
Ready to transform how your organization runs its technology?
Tell us about your goals and we will help you harness the right solutions to become more agile, more competitive and more secure.
Contact us
Let us start the conversation.
Reach out to our team for consulting, managed IT, service desk, retail POS or digital workplace support. We respond promptly and professionally.
Limpopo
10371 Ga-Manong, Ga-Molepane, Jane Furse, 1085
Gauteng
140 Cattle Egret Rd, Eldoraigne, Centurion, 0157
North West
2095 Zone 7, Letlhabile, 0264
Mpumalanga
1040 Acacia Place, Duvha Park, Emalahleni, 1034
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